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AI Conversation Coaching

Written by Carlo Arazas

Performerly.ai's AI Conversation Coaching feature allows you to select from five realistic scenarios and engage in multi-turn dialogue with simulated employee personas. After each session, you receive targeted coaching feedback to help you improve your communication and handling of challenging situations.

Accessing the AI Conversation Coaching

HR Leads and Managers can access the AI Conversation Coaching from the Homepage by clicking on "Launch" in the Practice the Conversation Card.

You can also access the AI Conversation Coaching from a PIP by clicking on "AI Conversation Coaching" on the upper right of the page.

Scenarios

First Signs of Underperformance (Easy-Moderate)

An employee who was previously performing well has recently missed deadlines and delivered lower quality work.

Defensive Employee Who Disagrees (Moderate)

The employee does not agree there is a problem and believes the criticism is unfair.

Employee With Personal Challenges (Moderate)

Performance has dropped and the employee reveals stress, burnout, or personal issues affecting their work.

High Performer With Behavior Issues (Moderate-Hard)

The employee delivers strong results but creates tension in the team (dismissive in meetings, difficult collaboration).

Preparing for a Formal Improvement Plan (Hard)

Previous conversations have not resolved the issue. The manager must explain that performance needs structured improvement.

You can click on "End Session" on the upper right to end the session. A Session Analysis will be given at the end listing down the Talking Points discussed and Improvement Opportunities stating what worked and things to remember next time are given.

You can also retry or select a different scenario by clicking "Practice Again" on the upper right. Otherwise, click on "Exit" to end the session on the upper left.

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